Shipping policy

SHIPPING POLICY

Thank you for shopping with QueenMa Official.

PROCESSING TIME
All orders are processed within 1–3 business days.

SHIPPING TIME
Estimated delivery time:
United States: 5–10 business days

SHIPPING COST
We currently offer FREE shipping on all orders.

TRACKING
Once your order is shipped, you will receive a tracking number via email.

DELAYS
Shipping times may vary due to high demand, holidays, or carrier delays.

INCORRECT ADDRESS
Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.

LOST OR STOLEN PACKAGES
QueenMa Official is not responsible for lost or stolen packages confirmed as delivered.

CONTACT
Email: queenmaofficial@gmail.com